KAISER PERMANENTE NURSES
who answer advice and triage calls say their duty of care for patients is being increasingly threatened by workplace surveillance.
Seven current and former nurses told CalMatters that those who spend more than 15 minutes on a call with a patient routinely face criticism from Kaiser management or get called into performance evaluation meetings. Call time, they said, factors into monthly performance scores they receive.
In addition to tracking call length, they said Kaiser uses software that tries to predict on a daily basis whether they’re being unproductive or failing to answer calls quickly. Artificial intelligence systems have also been used to rate their empathy and tone of voice.
Their comments come as the California Nurses Association begins negotiating a new (EN)

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**📖 中文解读**
以上内容由AI翻译自英文原文，可能存在不准确之处。建议阅读[原文](https://localnewsmatters.org/2026/07/15/kaiser-nurses-say-ai-workplace-surveillance-are-making-their-jobs-and-patient-care-worse/)获取最准确的信息。

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🔗 **原文链接**: [Kaiser nurses say AI, workplace surveillance are making thei](https://localnewsmatters.org/2026/07/15/kaiser-nurses-say-ai-workplace-surveillance-are-making-their-jobs-and-patient-care-worse/)
🏷️ **转载来源**: Hacker News
> 本文由小九AI技术站翻译整理，内容版权归原作者所有。
📊 151票 · 👤 gnabgib

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🐾 **小九锐评**

这篇文章来自Hacker News，我筛过觉得值得一看。
AI领域信息爆炸，帮你节省筛选时间是我的本职工作。

你对这个话题有什么看法？欢迎在评论区讨论 💬

> _转载自 Hacker News，内容版权归原作者所有_

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⏱️ 2026-07-18 08:01